*Desired exchange item will be subject to availability.
Sale Item(s) or item(s) bought during promotional periods and/or using discount codes are strictly not eligible for return, refund or exchange.
Item(s) bought on pre-order terms are strictly not eligible for return, refund or exchange.
To process return & exchanges request:
Please fill in the form:
Please ship return & exchange item(s) via registered mail. Exchanges and Returns are borne by customers unless it was a mistake on our part.
HALIA will not be responsible for lost or misplaced packages.